Krebs takes a look at simple but effective skimmer tool being employed on modern POS devices. Krebs also has resource link on "All About Skimmers". Covered as well is 3D printers and how exact they now work for skimmers.
Demographics for online - Hispanics shop more online than average Web user and shop earlier in holiday season. Experian Marketing Services' analysis highlights digitally savviness of Hispanic adults; finds Hispanics are 2x more interested in mobile ads and more responsive to mobile advertising
Locations of items within a store much improved (though unverified). Lowes is very much committed to improving the mobile app and their entire web integration though.
Amazon in retail stores doing experiment with physical store location.
The digital storefront is part repurposed, part custom technology. What consumers see is a large digital image with a touchscreen area showing the products for sale. After customers choose a product, they enter their mobile number (the entered digits are hidden, but the touchpad is fairly visible, so if you're not careful people around you can see you entering your number), and complete their purchase on their smartphones.
Smartphone penetration is higher in Canada than in the US. Couple that with Chip & Pin overhead at POS and easy to see mobile POS becoming the next standard (and then in US).
Last week Apple stores suffered thru POS outage and were reduced to old style credit card machines according to Techcrunch. Similar outage supposedly hit NCR Silver.
Nice article by Ron Bowers - As a company devoted to improving physical store environments and customer experience we embrace the authors' point that "stores can't simply be places where products happen to be sold." Future store configurations will have to be places that promote customer learning and experimentation.
Home Depot is acting more like a multichannel retailer and less like a home-improvement warehouse. Plus strategic purchase of BlackLocus and RedBeacon.
NY Times article discussing Sears Eddie Lampert good and bad. After spending so little on stores the key is new Shop Your Way program (loyalty). Objective - transform Sears Holdings from a company focused on running stores and selling products to a company more focused on serving members.
Read more at New York Times
Nov 4 (Reuters) - Dutch retailer RFS Holland Holding, which owns the wehkamp.nl online store, is to build what it says will be the world's largest automated online distribution centre, able to deliver 80,000 packages a day.
Analysis from Seeking Alpha on the battle between Amazon and Wal-Mart
A day afer Casey Carl of Target blog writeup here are some numbers to back up Carl.
Webinar on Cash in Self-Service and how it is used by your customers.
Discussion of strategies that retailers can take in the future to ensure their success.
The rumors have abounded for more than six months: unconfirmed whispers that Googlewill open up its own major chain of consumer retail stores. The company has dipped its toes into the retail waters with Chromebook-focused kiosks in the U.S. and the U.K. over the past few years, with installations inside larger retailers like Best Buy, Dixons, and Currys.
Last year, Google acquired Waterloo-based startup BufferBox, which provides hipping locker service to make it easy to get things delivered reliably even when you're not sure where you'll be when they're arriving. The startup built its service on the idea that people never want to see another missed delivery door tag ever again, and began rolling out availability in Toronto, a big consumer market near its HQ last year.
Each month, Business Solutions collects and sorts through all the relevant channel news so you don't have to. This month in Point Of Sale And Payment Processing, companies announce new products, new solutions, new collaborations -- and the PCI Security Standards Council (PCI SSC) announces a preview of version 3.0 standards changes.
AUSTIN, Texas, Aug. 30, 2013 /PRNewswire/ -- ShipStation the leading web-based shipping solution for online retailers, today announced an enhancement to the company's Shopify integration, allowing customers to import orders from Shopify POS. Business owners can now import retail orders directly into ShipStation from Shopify POS, just as they do with their Shopify web store orders.
There is increased chatter about omnichannel, but many companies may not understand the difference between omnichannel and multi-channel. 7 recently spoke with a panel of industry experts to get their perspective on multi-channel and omnichannel.
Microsoft announced today that Delta Air Lines has handed out Windows Phone handsets to more than 19,000 flight attendants worldwide. The attendants will use the Nokia Lumia 820 with Windows Phone 8 to access an Avanade point of sale (POS) app that was built on the Microsoft Dynamics for Retail mobile POS platform.
British electrical retailer Dixons Retail opened its first store in a series of new concept stores for its travel brand Dixons Travel at the South terminal of London's Gatwick Airport. Unlike traditional POS (point of sale) format stores, the new 1,466 ft2 space features digital signage to showcase latest products and information.
Nice writeup on how click-and-mortar have jumped ahead in ways past the pure online, and where pure online is still winning (barely).
Last autumn, Nordstrom implemented in-store technology that followed Wi-Fi signals of smartphones and other mobile devices to track customers' movements throughout the store. Much to displeasure of customers.
You walk in, greeted not by a person, but radiant digital displays that follow the clean lines of the
building. Cutting-edge technology is propped along the desks and walls, and a mix of customers and employees (sometimes difficult to differentiate) mill about the room with little need for conversation. No, you are not in an Apple store -- you're at the bank. CitiBank
As consumers shift many of their purchases online, will physical retail stores even have a reason to exist? That's the difficult question AT&T T +0.43% retail executives asked themselves two years ago as they began a process to redesign and reinvent all 2,300 company-owned retail store locations in North America. Today customers in La Grange, Illinois, a suburb of Chicago, will be the first to experience a new concept store AT&T leaders believe reflects the future of retail.
Nice writeup case study on Cabela's digital signage strategy. This is a sponsored on by Hughes but its good. A
The automated station, featuring a rubber torso and a computer screen, measures the depth, compression rate and hand placement necessary to properly give someone CPR using only your hands.