In select offices around the state, the DMV has installed ATM-like kiosks that will process your vehicle registration, accept your payment, and spew out a new registration, complete with the sticker for your license plate.
Self-service terminals at select DMV offices are speeding up the processing of vehicle registrations. -- DMV
If I told you you could walk into a local Department of Motor Vehicles office to renew your registration and be out the door less than five minutes, would you believe it?
Believe it.
Not only that, you won't have to talk to a soul inside the DMV while you are getting your business done.
Here's how: In select offices around the state, the DMV has installed ATM-like kiosks that will process your vehicle registration, accept your payment, and spew out a new registration, complete with the sticker for your license plate.
Launched in phases in 2011, the 35 blue and yellow terminals are mostly located in Southern California offices, according to Michael J. Marando, DMV spokesman in Sacramento. Locally the kiosks can be found in DMV offices locate in El Cajon, Chula Vista and Oceanside, and San Diego offices in Clairemont and San Ysidro.
"The new terminals not only produce the plate decals, but the registration cards, in less than one minute," said Marando.
DMV is pursuing automation of its services in a number of areas in a effort to improve the speed of customer service, according to Marando, including online appointments, vehicle registrations and license renewals at www.dmv.ca.gov.
Customers seem to be embracing automation. The first kiosk was installed in Sacramento in October 2010 and after a six-month shakedown the agency began installing them in 33 other offices around the state. In the roll-out year 2011, the terminals recorded 464,000 transactions, Marando said.
In December, the San Ysidro office averaged 104 registration transactions per day; San Diego Clairemont averages 73 and El Cajon averages 99, according to Marando.
