Nice article from Wall Street Journal on anticipated bank upgrades to all types of do it yourself services.
The old-fashioned bank-teller line is getting an overhaul.
Banks are installing a raft of new gizmos in hopes of reducing waiting time for customers and freeing up employees to sell products that boost the bottom line. Colin Barr has details on Lunch Break. Photo: Travis Dove for the Wall Street Journal.
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Banks are installing a raft of new gizmos--touch screens, video-tellers and self-serve kiosks with more functions than traditional automated-teller machines--in hopes of reducing waiting time for customers and freeing up employees to sell products that boost the bottom line.
