New solution for enabling customers to pickup merchandise at remote locations. Consumers use their mobile phone and/or RFID membership cards to authenticate
LOUISVILLE, Colo.--(BUSINESS WIRE)--The recently published IBM 2012 Cyber Monday Benchmark Study sites on-line shopping rose 30% over 2011, with mobile shopping up 70% over the previous year. This not only represents a staggering growth trend in the volume of home deliveries, but also a legitimate rise in consumer concern over missed and stolen shipments.
At the 2013 NRF Big Show, KIOSK Information Systems (KIOSK) will be demonstrating "LockSpot" Site-to-Store Automated Locker Technology, paired with mobile consumer pick-up applications (Booth #2631). According to Tom Weaver, CEO of KIOSK Information Systems, "The LockSpot platform provides a simple and cost-effective path to implement self-service site-to-store delivery options. On-demand locker delivery provides consumers the ability to complete a secure pickup of their online purchase at their convenience, by simply entering an on-screen delivery code sent to their smart phone. The flip side Retailer benefits are twofold; self-service delivery options free of ongoing labor costs, and increased foot traffic right back into their store. KIOSK is currently engaged in multiple custom locker solutions, and we see strong increased retail demand potential in 2013. If you combine the pending 2013 residential delivery surcharge announcements of major carriers with increased home delivery theft concerns, that points directly to growth in self-service locker solutions."
The KIOSK NRF Retail Locker demonstration unit will also showcase RFID technology options to activate the door release mechanism, while facilitating automated locker inventory tracking. These features enable locker systems to be adapted as vending solutions, consumer rental, or employee-facing check-out solutions, where locker access and inventory is controlled with an RFID membership card. A member / associate is issued an RFID card tied to their member data, which unlocks the contents and records tracking data on locker contents (associate tools, retail rentals, or retail goods for auto delivery). KIOSK's customized delivery platforms can automate delivery, tracking, and return transactions with customized back-end integration to the appropriate POS or reporting systems.
Weaver adds, "KIOSK will offer interactive Locker platform technology demonstrations with our Solution Design Team on hand to answer questions about customized configurations and application design. As with any KIOSK Solution, it's about how we can efficiently tailor existing self-service application assets with appropriate platform design & integration services for each individual client, as opposed to a 'one-size-fits-all' design mentality."
KIOSK will have a full NRF portfolio of retail self-service solutions including endless aisle, loyalty, in-store bill payment, rental & locker solutions, and automated retail delivery systems - Booth #2631, kioskindustry.org.
