Demographics for online -  Hispanics shop more online than average Web user and shop earlier in holiday season. Experian Marketing Services' analysis highlights digitally savviness of Hispanic adults; finds Hispanics are 2x more interested in mobile ads and more responsive to mobile advertising 

Amazon tries two-week mall kiosk experiment

Amazon in retail stores doing experiment with physical store location.

eBay Experiments with Virtual Digital Storefronts in Malls

The digital storefront is part repurposed, part custom technology. What consumers see is a large digital image with a touchscreen area showing the products for sale. After customers choose a product, they enter their mobile number (the entered digits are hidden, but the touchpad is fairly visible, so if you're not careful people around you can see you entering your number), and complete their purchase on their smartphones.

Store Environments Designed For Retail Survival

Nice article by Ron Bowers - As a company devoted to improving physical store environments and customer experience we embrace the authors' point that "stores can't simply be places where products happen to be sold." Future store configurations will have to be places that promote customer learning and experimentation.

How Home Depot Mastering Multichannel Sell Strategy

Home Depot is acting more like a multichannel retailer and less like a home-improvement warehouse. Plus strategic purchase of BlackLocus and RedBeacon.

Can Sears Break The Pattern?

NY Times article discussing Sears Eddie Lampert good and bad. After spending so little on stores the key is new Shop Your Way program (loyalty). Objective - transform Sears Holdings from a company focused on running stores and selling products to a company more focused on serving members.
Read more at New York Times
There is increased chatter about omnichannel, but many companies may not understand the difference between omnichannel and multi-channel. [24]7 recently spoke with a panel of industry experts to get their perspective on multi-channel and omnichannel.

British electrical retailer Dixons Retail opened its first store in a series of new concept stores for its travel brand Dixons Travel at the South terminal of London's Gatwick Airport. Unlike traditional POS (point of sale) format stores, the new 1,466 ft2 space features digital signage to showcase latest products and information.

Cabelas Digital Signage Review

Nice writeup case study on Cabela's digital signage strategy. This is a sponsored on by Hughes but its good.  A

Subway Kiosks Will Guide Riders (in Between Ads)

Dozens of 6-foot-4-inch stainless-steel kiosks are to be installed in 19 subway stations in the next few months in what the Metropolitan Transportation Authority calls its "On the Go! Travel Station" program. They will replace some of the poster-size paper maps on platforms, mezzanines and turnstile areas, and also cut down on notices that sometimes proliferate to the point that they look like wallpaper.
English: The logo of Adidas. Русский: Логотип ...
Adidas in Nürnberg, Germany, is currently experimenting with an interactive storefront that brings window shopping to the next level. The window displays a "fully functioning virtual store with life-size products" where shoppers can point and drag items onto virtual mannequins to see how it would look.

BMW Italy deploys digital signage kiosks in showrooms

Multimedia designer Excogitare and digital signage solutions manufacturer friendlyway recently worked with BMW dealerships across Italy to replace their paper point-of-sale displays with interactive digital signage kiosks, according to an announcement from Excogitare.
Chicago-based Elevate Digital, which was until recently known as smartDigital, is the maker of street-level interactive kiosks that integrate social media and advertising. It has partnered with Groupon, the Chicago Tribune and Metromix.
Diesel pumps at a Flying J truck stop
almart donated 20 42-inch TVs to get the program started, he said. So far, seven truck stops in Colorado have the kiosks, and he hopes to have more than 30 participating within the next 12 months.  Truck stops are always one of the first it seems.
Cisco Systems Logo
Dave Haynes is founder and editor of Sixteen:Nine blog and previews Infocomm and what Elotouch (can we say that now?) will be showing. Looks like big intro for 55 inch touch though I'd like to see the full Cisco telepresence demo.
Four Winds Interactive looks set to strengthen its presence in the casino digital signage market after signing a deal with JCM Global that will make Four Winds products available to JCM's customers.
Foot Locker

The release of ArmorActive's new line of acrylic iPad kiosks follows shortly after well received custom iPad kiosk design project with Foot Locker. The new acrylic line offers a variety of options including credit card swipe, custom colors and branding features.

Family Dollar Deploys Cloud-Based Signage SaaS

Family Dollar Store has selected AccessVia Web dSignShop Software as a Service (Saas) to print shelf-edge signs and labels in stores. The enterprise cloud-computing model delivers both sophisticated and scalable signing systems. The discount retailer required a solution that could handle high sign-printing volume across its 7,100 stores in 45 states.

Seeing is believing on Avnet digital signage tour

Showcase article on Avnet and new technology being developed including Intel AIM Suite incorporation.

The face of commercial signage is about to be transformed, experts say, and Phoenix-based Avnet Inc. is hoping to lead the revolution. Electronics-industry analysts predict that by 2015, about 22 million traditional signs in grocery stores, shopping malls, restaurants, health clinics and other businesses will be replaced with digital displays that interact with consumers in various ways.

TE (Tyco Electronics) decides to divest the Touch group (Elo TouchSystems to most of us) for $380M. Estimated 2011 revenues were $411M for Elo. Purchased by the Gore Group which spent $1B (or so) on PEP Auto Stores. Interesting.
Despite all the buzz around showrooming and mobile shopping, retailers will be relieved to know that brick-and-mortar stores are still important for 90 percent of shoppers, according to a study published by the e-tailing group and online local media company Local Corporation.

Trade Shows of Interest - CETW

Customer Engagement World (also KioskCom) is coming up in San Francisco at the end of this month.  Recommended. Visit website for more information.cetw_hdr_logo.png

Survey reveals shopper's multi-channel habits

Worth noting: When shopping in-store, 70 per cent of consumers agree that shops are great for when you want to talk to someone, 73 per cent state shops are good for experiencing items before they buy and 69 per cent agree that going into store is a secure way of shopping.
Imagine browsing knife sets in an airport and then ordering one before you board your plane, or going to a department store to look at makeup without having to bounce from counter to counter to check out each brand's selection.
McDonald's franchise owners often are as savvy as brand executives, and perhaps a shade more entrepreneurial. Witness the case of the owner of three McDonald's franchises in suburban Dallas-Ft. Worth, whose better-for-you innovation could ripple throughout the chain.
An ALL Kids Insurance and Medicaid enrollment kiosk has been setup in the hospital's Emergency Room. If a child doesn't haven't insurance, parents can use the kiosk to submit an electronic insurance application to see if their child qualifies for ALL Kids.

Ecast Shuts Down Jukebox Network On March 1

SAN FRANCISCO -- Ecast Inc. shut down its jukebox music network on March 1, a company spokesman confirmed. The San Francisco-based technology firm's board of directors voted for an immediate shutdown after the company failed to raise enough capital to continue operating.

Lufthansa brings self-service to Mumbai

Lufthansa has introduced four new self-service check-in kiosks at Mumbai International Airport.

More than half of retailers testing in-store tablets

Shoppers may soon see retail employees patrolling store aisles looking like Star Trek officers carrying tablet computers. More than half of retailers surveyed by RIS News are testing in-store tablets in 2012.
Starbucks Touchscreen Storefronts

Starbucks Touchscreen Storefronts (Photo credit: DavidErickson)

er wonder which touch screens in which locations are the dirtiest, and subject to germs & bacteria. This is first report we have ever seen and it's a little shocking.

Kiosks Bring Online Convenience to Stores

English: The logo of Adidas. Русский: Логотип ...

tailers are installing interactive screens in their stores and at non-traditional retail locations, affording customers an in-store, online experience. [Adidas]
Nice analysis of the digital signage on display at the recent NRF show by Lyle Bunn on

Kiosks score big at Super Bowl Village

Super Bowl XLV logo

Image via Wikipedia

iosks are helping fans make digital keepsakes of their 2012 Super Bowl experiences. Four kiosks in the Super Bowl Village allow fans to record videos or send a digital postcards. The kiosks post the videos to YouTube and the digital postcards to Flickr.

Digital Signage market stats - Are the stats good?


From Wirespring & Bill Gerba -- Digital Signage Market Stats: Too High, Too Low or Just Right?

Kiosk enclosures put London on a pedestal

English: Samsung Logo Suomi: Samsungin logo
ouncepad and 192 terminals in London. Terminals are Samsung tablet units in special combination steel and plastic.
English: Brian Solis speaking at the LIFT11 co...

bull, CT, January, 25, 2012 - Customer Engagement Technology World (CETW) is pleased to announce Brian Solis, a world-renowned author on new media and Principal at Altimeter Group, as the opening keynote of its event on Wednesday, March 28, 2012 at the Moscone Convention Center in San Francisco.
Groupon and Smartdigital join forces with new localized terminals in Chicago. 32 & 46 inch touchscreens. 30 units now w
CHICAGO, IL - JUNE 10:  The Groupon logo is di...

Image by Getty Images via @daylife

ith 100 more. From Chicago Sun Times.

New interactive kiosk at TF Green Rhode Island airport

WARWICK, R.I. (WPRI) - Today state officials unveiled a new tool designed to make traveling in Rhode Island even easier. 
he new interactive kiosk is located inside the Interlink at T.F. Green Airport in Warwick. Its situated right outside the car rental area in the connector walkway. 

TouchGo 32 inch Touchscreen Vending machine

Company profile - Watch Fire Digital Signs

Company profile -- Watch Fire digital signs. Color and monochrome LED signs. Made in USA.
English: Four Winds Interactive Logo

Image via Wikipedia

VER, Dec 13, 2011 (BUSINESS WIRE) -- Forbes magazine has named Four Winds Interactive (FWi) one of "America's Most Promising Companies." The digital communications solutions provider ranks amid the top 20 honorees on the magazine's annual list of high-performing organizations, coming in 16th among 100 privately held companies.

Image representing Ergotron as depicted in Cru...

Image via CrunchBase

 St. Paul MINN (PRWEB) December 07, 2011   With the introduction of two space-saving interactive display mounts designed for video, signage and touch-screen applications, Ergotron is broadening the opportunities for users to incorporate multipurpose displays into business, education and healthcare settings.

i Display, an innovative Digital Signage solutions company, announces the launch of the new i View Android a revolutionary interactive retail digital display powered by the Android open operating system to provide a rich communication channel between brands and their customers.

Microsoft Surface Goes on Pre-Order

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Samsung is taking pre-orders on the new MS Surface. More compact and with developer libraries. Nice writeup on Mashable. (better than Techcrunch).

Health Monitoring Station in King Soopers

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StayHealthy health monitoring units deploying in King Soopers. Feature overhead display with interactive station.
Here is a picture of the unit.

DOOH Ads Sell for Average CPM of $12: Survey

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For all of the blogs, news sites and industry portals that service the digital signage space, there is scant little information about the one thing that's most important to the majority of buyers and sellers: pricing. In the past, we've tried to correct this imbalance to some small extent by doing an annual analysis of digital signage pricing. However, this only covered the cost of components and services for operating a digital signage network.

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